How We Increase Case Acceptance

The key to growing your practice lies in the patients you already have—not in constantly acquiring new ones. Did you know a new patient costs 4-5 times more than retaining an existing one? Instead of spending heavily on marketing, focus on converting your unscheduled treatments into real appointments.

The secret? Follow-up. If your treatment coordinator isn’t making hundreds of calls a week, you’re missing the opportunity to help patients complete the treatments they need.

Here’s How We Help:

•Our in-house, sales-trained, HIPAA-compliant treatment coordinators make a minimum of 300 calls per week to your patients.

•We track every call and engage in polite, conversational interactions with patients using our team based abroad, who work U.S. hours and speak excellent English.

•We overcome common obstacles and share important information, like how insurance can cover treatments or why scheduling that crown or filling before the busy end of the year is crucial.

•We get results—filling your calendar with confirmed appointments, often with deposits already secured.

The Cost of a Treatment Coordinator:

The average treatment coordinator earns $40,000-$60,000 per year, which breaks down to around $4,200 per month. Adding in taxes, PTO, and paid holidays, you’re looking at $4,600 a month. And that doesn’t even account for the time you and your team will spend onboarding—often 4 weeks and dozens of hours.  $5,000 a month is about what comes to when you add all of the other elements to onboard someone.  

Our Solution:

We charge 50% of that cost, handle all the training, recruiting, and management, so you can focus on what matters most: getting results.

Book a meeting with our team